Tenants

RENTAL PAYMENT OPTIONS

How to Pay Your Rent

We offer several secure and convenient ways to submit your monthly rent:

Cash

Please contact our office to schedule a convenient pickup time.

Check or Money Order

Please contact our office to schedule pickup or arrange mail-in payment.

Zelle

Online payments are available via Zelle. Contact our office for account details.*

*Please note Zelle is a third-party service offered for convenience. Use is at the tenant’s discretion. We are not responsible for any issues related to Zelle or its use. See our Disclaimer for more information.

Maintenance Requests

Need to submit a maintenance request for your Integrity CPAC Investments LLC or Plunge Resources LLC property? As a small, privately managed business, using the right contact method helps us respond quickly and efficiently. Here’s how — and when — to reach us:

Regular maintenance requests are for issues that need attention but do not pose immediate danger or risk major property damage. Examples include:

Cosmetic repairs (trim, screens, etc.)
Non-working appliances
Light fixture issues
Slow drains
General maintenance concerns (caulking, ceiling fans, or other minor requests)

Please call or text during business hours (M-F, 9-5) or email us, and our team will respond in the order requests are received.

469-406- 2225 | info@integritycpac.com

Call us immediately if you are having an issue could cause injury, flooding, loss of utilities, or major property damage. Examples include:

No heat or AC when outside temps are extreme
Leaks or flooding
Sewage backups
Electrical sparks, burning smells, or power outages limited to your unit
Gas leaks (call 911 first, then us)
Broken windows or doors affecting security
HVAC not cooling/heating

Emergencies should never be submitted through email or the contact form — call 469-406-2225 right away.

If you or anyone in your home is in danger, call 911.

These items are the tenant’s responsibility and do not require a maintenance submission:

Replacing standard light bulbs
Resetting tripped breakers
Changing smoke detector batteries
Unclogging toilets or drains caused by normal use
Replacing air filters
Yard care or trash removal
Pest control

If you’re unsure whether something qualifies, feel free to contact us during regular business hours (M-F, 9-5), and we’ll point you in the right direction.

In the event of:

Power outages
Water main leaks
Internet/cable outages
Pest control
Emergencies, noise complaints, domestic disturbances, etc.

Please contact the appropriate resource provider or emergency service. We have a Reference Sheet with the phone numbers most Gainesville service providers — download one here to keep on-hand for emergencies.